When I first signed up for Smith Monitoring, I was told it was a two-year contract I was agreeing to so I didn't pay attention to the paperwork and signed away. When the two years was up and I wanted to cancel because I now work from home I was told that the...Read more
When you trip the alarm, it is supposed to send the signals to the monitoring company immediately and it is up to the monitoring company to respond to this event. ADT and Comcast will have someone call your house "immediately" to make sure everyone is ok. They would...Read more
Both me and my husband lost our jobs and have to sell our home. We have to live with my sister because we have nowhere to go and have sold most of our possessions because of it. When I called the company to cancel the service and pay whatever cancellation fee was...Read more
Don’t use these guys. I’ve never written a negative review on a company…until today. We were very mislead by the sales team. They promised that we would have "local" people that we could depend on. That is just not true. These guys are just sales agents for some...Read more
I worked for Smith Monitoring Inc for nearly 2 years, I can vouch first hand, they use some shady sales tactics. They don't hesitate to lie to customers or leave out very pertinent details that the consumer has legal right to know before signing their 3 year...Read more
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